Customer Experience / CRM- category -

採用難時代におけるWebの役割 多くの企業が「人が採れない」という課題を抱えています。 求人媒体に掲載しても応募が少ない、採用してもすぐ離職してしまう、そんな声もよく聞きます。 この背景には、働き方や価値観の変化があります。 求職者は給与や条件...

なぜLP制作で反応が出ないのか ランディングページ（LP）は、広告やSNSから直接アクセスを集め、問い合わせや申し込みにつなげるページです。 そのため多くの企業がLP制作に取り組みますが、 広告費をかけても問い合わせが少ない アクセスはあるが申し込み...

When you look at the results page of a web production, the first thing you will see is the design. Of course, “beautiful,” “sophisticated," and "current style" are all important. However, what should be looked at in the actual results is not how good the design looks, but rather "what kind of thinking went into the design...

Reasons for the increase in the number of websites that "don't respond even though they were created" It is not uncommon to hear such problems as, "We created a proper website, but we are not getting any inquiries," or "We are getting traffic, but it is not leading to business consultations. The reason for this is not only a matter of design quality or production skill, but also...

EC Market Trends and Changes in Consumer Behavior in 2025 In 2025, the EC market will expand further and consumer purchasing behavior will diversify. In addition to "just selling products," brand experience and post-purchase satisfaction are also becoming reasons for consumers to choose e-commerce sites. In other words, to increase sales on an e-commerce site, de...

Introduction: Why is CX attracting attention? CX is Customer Experience (CX). It refers not only to the "quality" of a product or service, but also to the entire customer experience from before buying to after using it. Nowadays, CX is being emphasized because 👉 Customers who have a good experience...

Introduction: Why Generation Z's Buying Power Drives the Market Generation Z, born between the late 1990s and early 2010s, will have full purchasing power as working adults by 2025, and is attracting attention as a core segment of the consumer market. They are digital natives, and their purchasing behavior and values are very different from those of previous generations...